The app's map displays the number of bikes available near your position.
After entering your destination address, the app shows you the closest stations and bikes that will have enough battery for your trip and anticipates redirections you might have to follow. These can be in the public space, in a dedicated parking space, or in a physical station. You can also directly scan a bike.
Unlock the bike 🔓:
➡️Click on the SCANNER button: scan the QR code located on the bike's handlebars or enter the QR code manually by clicking on "MANUAL: you will find the bike number on the fork or on the QR code".
➡️ Once the code is entered, wait a few seconds for the app to connect to the bike. Once connected, the bike will make a double "beep" and the app will display your ride route on the screen.
*A pre-authorization of €25 may be required before the start of each trip. For more information>> article
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🛠Your bike is not working ? Report the problem in the app by clicking on the “?” located in the top left corner then the app will suggest that you park it in the maintenance area and you can then start a new ride request by scanning the QR code of the next bike.
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❓If you have any difficulties with the app, do not hesitate to contact us via our Live Chat or by phone on 0821 6500-5610. You can also send us an email at info@swabi.eu